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SERVICES You've come to the right place for expert help in gaining maximum benefit and competitive advantage from your Service Management and Virtualization Solutions. IBERTEK can serve as a strategic, seamless extension of your in-house resources. We provide superior Service Management and Virtualization Services and access to solutions expertise when you need it. Our clients call on us for everything from Software Sales, Consulting, Training, Support, Software-as-a-Service (SaaS), to full systems outsourcing & Hosting, and we're happy to customise our service offerings based on your needs. A track record of success
IBERTEK has provided all markets and sectors with in-depth expertise, experience, exceptional teamwork, and our own custom Add-ons. Best of breed solutions is all we do, which is why we perform at a level others can't match. Our stellar client list is a testament to our consistent delivery of results-driven, cost-effective, high-satisfaction services. Throughout this website, we have the opportunity to highlight how our solutions are making a difference to some of the world's leading companies. We believe their endorsements say more about our services and our team than anything else. Why choose IBERTEK?
PROFESSIONAL SERVICES OFFERINGS A successful business is one that can exploit new technology to the maximum, thereby increasing efficiency and driving down costs. IBERTEK offers a comprehensive range of consultancy services to help clients achieve this goal. By bringing together such skills as business analysis, infrastructure architecture, project management, web development, database and user interface design, we can ensure that you don't have to compromise and get the very best from your investment. We pride ourselves in our ability to listen, comprehend and subsequently implement value-added solutions for our customers, within the constraints of time, quality, and budget. From Desktop to Data Centre Whether we are delivering a ITIL training session to your staff, performing a Health Check of your systems and processes, implementing a new Service Desk solution, assessing and capacity planning your SAN storage, or managing a full server, desktop, and application Virtualization project lifecycle, our Consultants are the best in the business. Following ITIL best practices, and using APM and Prince2 project controls, we can effectively manage and deliver your IT project on time and to budget, large or small. Assess During this phase of our engagement, we will work with you to perform a platform-agnostic readiness assessment, to report on factual utilization trend metrics for your server and desktop hardware, storage capacity, databases, and network infrastructure. These metrics will allow us to help you build a strong business case with a projected ROI, and set the tone for a tailored solution design. Design We see the design phase as the most critical, as this phase will determine the success of the whole project. Investing time and budget at this stage ensures a solid, secure, scalable, and modular foundation for future growth. We will work with you to produce the appropriate high-level and low-level designs, diagrams, and configuration documents, that will serve as enablers going forward, and maintain alignment with the business and IT strategies. Deploy This phase is where we deliver the designed solution through test and production environments, in a consistent and risk adverse manner. Our project managers are experienced and fully trained in project management best-practice. You can expect professionalism and transparency from the outset and a shared commitment to project quality with measurable success. During this phase we also have a commitment to knowledge transfer and training, to ensure your staff can support the final solution, and ensure future minor tweaks and maintenance do not require costly consultancy services. Manage Post-implementation, we're happy to extend your own IT staff capabilities with our own extensive tiered remote and onsite support offerings. We are also happy to assist clients with migrating to a hosted or fully managed service to aid reducing operational overheads. As well as support, we are able to provide a wide array of Health Checks and services and around disaster recovery and high availability, monitoring and performance management, and process automation and optimization, to achieve faster ROI and increase productivity.
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